An amusing calamity (I have a problem)

[spinsane]

So, my ISP is blocking my internet. I'm getting some message that reads as follows:

Code: [Select]

Please be aware that Road Runner has received a report of unwanted Internet activity being 
transmitted from a machine connected to the cable modem on your Road Runner Internet 
connection.  This violates the Road Runner AUP (Acceptable Use Policy) for your residential
account. 

We are aware that the majority of such activity is caused by an infected or compromised 
computer and is not intentional.  However, due to the seriousness of the incident, we must 
ask that action is taken to clean and secure your computers before your normal Internet 
activity is resumed.

All I have to do is give them a call and leave a message about what kind of action I took to resolve the issue. I can't really deduce what the problem is because I CAN'T ACCESS THE INTERNET, but for some reason, BakaBT and forums are not blocked.

Great... the closest I come to illegal activity is torrenting unlicensed anime (which is NOT illegal). so it's pretty fricken moronic that my entire internet is blocked EXCEPT for the one site that MIGHT be the gateway for my illegal activity. Genius!


So, could somebody do me a favor and check online to see if a program called "Digsby," when used with Facebook or Google chat services, raises a red flag for ISPs, specifically Road Runner? This is about the third message I've received from my ISP and I've done three different things to try and resolve the issue, but I keep getting blacklisted. My usage of Digsby directly corresponds with the messages, but seeing as I can only access BakaBT, it's kind of difficult for me to do any research (It's a shocker that I can access this website at all). I just need an inkling of evidence so that I can create a case to complain and possibly get a few hours of free service time.

[Xyresic]

I googled

"Digsby" ISP problems Road Runner

and didn't really get anything.

Sorry =\

There were very remotely related stuff like "downloading speed (or was it seed? can't remember) was very low" on a forum topic, and the person had roadrunner & digsby installed, but that was pretty much it.

[mgz]

So, my ISP is blocking my internet. I'm getting some message that reads as follows:

Code: [Select]

Please be aware that Road Runner has received a report of unwanted Internet activity being 
transmitted from a machine connected to the cable modem on your Road Runner Internet 
connection.  This violates the Road Runner AUP (Acceptable Use Policy) for your residential
account. 

We are aware that the majority of such activity is caused by an infected or compromised 
computer and is not intentional.  However, due to the seriousness of the incident, we must 
ask that action is taken to clean and secure your computers before your normal Internet 
activity is resumed.

All I have to do is give them a call and leave a message about what kind of action I took to resolve the issue. I can't really deduce what the problem is because I CAN'T ACCESS THE INTERNET, but for some reason, BakaBT and forums are not blocked.

Great... the closest I come to illegal activity is torrenting unlicensed anime (which is NOT illegal). so it's pretty fricken moronic that my entire internet is blocked EXCEPT for the one site that MIGHT be the gateway for my illegal activity. Genius!


So, could somebody do me a favor and check online to see if a program called "Digsby," when used with Facebook or Google chat services, raises a red flag for ISPs, specifically Road Runner? This is about the third message I've received from my ISP and I've done three different things to try and resolve the issue, but I keep getting blacklisted. My usage of Digsby directly corresponds with the messages, but seeing as I can only access BakaBT, it's kind of difficult for me to do any research (It's a shocker that I can access this website at all). I just need an inkling of evidence so that I can create a case to complain and possibly get a few hours of free service time.

not sure if you realize this, but downloading anime is illegal unless its from the licensed provider.

All the anime on this site is in fact LICENSED, it is not however necesarilly licensed by a US company or it is licensed by one who doesnt care. The licenses are simply for the japanese companies who dont care because its free exposure for their products which would sell for less if there wasnt some kind of fansub gauging for the popularity of shows outside of japan.

All in all it is against international trademark laws to download these shows as your are downloading illegal reproductions but that typically is not an issue. Just because it is not an issue doesnt mean its not illegal.

[TwEeD]

Are you sure it's because of downloading illegal content and not something like a Trojan/Rootkit? Seems the message is more geared towards having your box compromised than downloading illegal content

[psyren]

Someone took over your PC, is using it to spam/DoS other people. That's my guess.

[ASAFan]

Digsby is webcrawling.  Turn off the feature by going under "Help->Support Digsby".  Not sure from there, as I don't use the software, but apparently there's where you turn it off.

[Chiyachan]

Why not just ASK your ISP what it is which you're doing wrong. Then tell em you'll sort it. Then call em back and tell em it's sorted.
Fool.

[spinsane]

Why not just ASK your ISP what it is which you're doing wrong. Then tell em you'll sort it. Then call em back and tell em it's sorted.
Fool.

My original post was at 9:30 PM my time, talking to someone about abuse (instead of leaving a message) wasn't available at that time. My internet was shut-off while I was out. In the past, I have been able to leave a message detailing action taken to resolve the issue, and the internet comes back on. If I leave them a message, it will be back on in the morning, but it doesn't mean that I won't have future problems. If I can deduce the issue right now and leave it in a message, it will save me some time if I can find the real problem on my own and leave a message, have my service returned and it not every be shut-off again. I asked for help purely because of an issue with timing.

All in all it is against international trademark laws to download these shows as your are downloading illegal reproductions but that typically is not an issue. Just because it is not an issue doesnt mean its not illegal.

Ah, thanks.

Are you sure it's because of downloading illegal content and not something like a Trojan/Rootkit? Seems the message is more geared towards having your box compromised than downloading illegal content
...
Someone took over your PC, is using it to spam/DoS other people. That's my guess.
...
Digsby is webcrawling. 

I was thinking it may have something to do with the way Digsby acquired information from websites, simply because I only ever ran into problems whenever digsby was active. I'm relatively savvy, so I was doubting a hijack/trojan issue, but... this machine is overdue for a format. I guess that is that.

Thank you very much for checking for me! I really appreciate it.

[wolkec]

use encription next time