Client:My tv is not working
Me:Press on "power"
Client:Ok now it's working
Me:Good! Is there anything else I can do?
*It's a polite way to say "I'm done with you."*
Client:So, what was the problem?
Me:Your TV was OFF.
Client: Do you know what caused that?
Me:Your TV was OFF, sir. It's normal. You need to turn your TV ON when you want to watch it.
Client:Because you know it's not the fist time I have this problem.
Me:Sir, it's perfectly normal that you can't watch tv when it's off. Just press on Power and it will go ON.
Client:Well if it happens too often I will change for *Competitor*
Me:Sir, it's normal that you can't watch tv if it's off. It's not gonna change if you change your cable provider.
Client: Well I didn't have this problem when I was with *Competitor*
Me:*Rage*