Discussion Forums > Technology
Computer falls into BSOD
Meomix:
My computer has BSOD'd for the 3'rd time in the past week, i can't view the error logs because i don't have the tools to open them, what do i need to open .DMP and .XML files?
Lupin:
The important info you should look for is the Bug Check Code (BCCode). Googling this code (0x7a) gives me this link: http://msdn.microsoft.com/en-us/library/ff559211%28v=vs.85%29.aspx
Meomix:
Installing backlogged updates to see whether it will fix the problem.
Lupin:
You should also test your RAM using Memtest86 or something similar
rostheferret:
--- Quote from: Lupin on August 02, 2011, 02:30:05 PM ---You should also test your RAM using Memtest86 or something similar
--- End quote ---
In a similar manner, if you're only using half the DIMM slots, try changing them to the other two. Sometimes its the connection on the side of the mobo rather than the RAM itself.
If I remember correctly, XML is the format for Excel, or I'm certain one of the other MSOffice programs. If the above idea's don't help, run a system restore. Perhaps there's some sort of driver issue. Check the BIOS to make sure nothing's overclocked, make sure there's adequate heat flow, etc, etc. The problem with this kind of thing is that it could be anything, so it's just a matter of trial and error until you find the source of the problem. It's usually RAM related mind...
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