Warning to those who bougyt Deus ex 3 from Gamestop

[kenshin-dono]

Gamestop is such a fucking shitty company.. anyway just FYI for those of you who hadn't heard and actually bought Deus ex 3 from their crappy store
http://pc.gamespy.com/articles/119/1190175p1.html

Evidently Gamestop took it upon themselves to fucking OPEN BRAND NEW PC GAMES, AND REMOVE CONTENT before giving customers their games... wow.. just.. wow. I've always hated them for their 'new' games that were opened and full of stickers, but this is just insane. I hope they get the hell sued out of them. I know Frys had a lawsuit against them for opening and selling opened items as brand new years ago and they stopped the policy. WHy the hell as no one sued gamestop yet? This is just insane. I dont know how its legal for them to do this

^_^x KD

[AceHigh]

First of all who the fuck would use OnLive and why would anyone care about those coupons? Well, I guess it's the principle thing, but internet rage rarely lasts long on principle only.

[kenshin-dono]

oh I totally agree onlive is gay.. but it doesn't change the fact that theyre basically opening your shit without your consent and stealing things from it. Thats bullshit any way you look at it. Im sure there ARE people out there that care about onlive

^_^x KD

[TMRNetShark]

You do realize they only removed a code to get a digital copy of the game? If you bought the hard copy... why would you need the digital copy? You put in a promotion in each box that is a direct competitor to the retailer who BOUGHT all those games to sell. If you owned a business, you would remove the coupons for the competition too, especially since it really wouldn't hurt the customer (except the open boxes). Is it wrong? Well it's pretty bad to put in a promotion that a competing company is selling... so I think it's warranted.

If you have a problem with, it's simple to just not buy the game... I mean, why not just buy it on Onlive if people are gonna be so ravenous about it... 

[Sixxtysixx]

I don't care about OnLive either, honestly i doubt many people do(no offense if you do though), but it is about the principal of things. I don't know if it is really illegal or not, but they will lose at least a little business over this even if things die down quickly, and they've already lost a lot of PC gamers anyway. I stopped buying awhile ago for other reasons.

Also OnLive isn't much of a competitor, it's a game streaming service that doesn't technically offer a real copy of the game(digital or othnerwise). It's a new service that partnered with Square, who ships and sells the game. Hardly warranted IMO.

[TMRNetShark]

I don't care about OnLive either, honestly i doubt many people do(no offense if you do though), but it is about the principal of things. I don't know if it is really illegal or not, but they will lose at least a little business over this even if things die down quickly, and they've already lost a lot of PC gamers anyway. I stopped buying awhile ago for other reasons.

Also OnLive isn't much of a competitor, it's a game streaming service that doesn't technically offer a real copy of the game(digital or othnerwise). It's a new service that partnered with Square, who ships and sells the game. Hardly warranted IMO.

True, it is a principal matter. Personally speaking, I wouldn't want my games being opened for any reason. If my game copy was opened to be switched out with a censored version of the game, I would demand to have the original copy back. If it's something as trivial as removing a code that would allow me to get a digital version of the game on a download client I will never use... I would thank them for taking care of the trash... but don't fucking do it again because I want my games unopened.

Yes, Gamestop broke some trust there. If they do this with my copy of SWTOR (only PC game I plan on getting in the foreseeable future) and remove an Origins code to redeem a digital copy... I would be very pissed and I would understand that where those customers are coming from. Then again, I would getting mad over nothing because I really don't want to USE Origins in the first place (cause of their whole Big Brother clause in Origins that allows them to see EVERYTHING on your computer... including stuff you download and programs you use). Will it stop Gamestop from removing promotions from the PC version of the game? Probably not... but it's Square's fault for putting a promotion like that in their game. Legally, Gamestop "bought" those games from Square... so now it's their right to remove the promotion. Ultimately, it's the end user (well, PC users... my PS3 copy was intact when I bought it) that will decide whether this is acceptable or not. 

[Sixxtysixx]

Legally, Gamestop "bought" those games from Square... so now it's their right to remove the promotion. Ultimately, it's the end user (well, PC users... my PS3 copy was intact when I bought it) that will decide whether this is acceptable or not. 

Can't argue with that part, but aside from consumer opinion or whether they have the right, it just seems like a bad, unprofessional business practice to sell items new that aren't factory sealed. I'm sure most publishers expect their games to be sold as is, and i wouldn't be surprised if something like this resulted in Square Enix forcing Gamestop into a sort of contract before filling their orders or limiting business with them(it's not like theirs any shortage of retailers and Gamestop has never been PC gamer friendly).

[TMRNetShark]

Legally, Gamestop "bought" those games from Square... so now it's their right to remove the promotion. Ultimately, it's the end user (well, PC users... my PS3 copy was intact when I bought it) that will decide whether this is acceptable or not. 

Can't argue with that part, but aside from consumer opinion or whether they have the right, it just seems like a bad, unprofessional business practice to sell items new that aren't factory sealed. I'm sure most publishers expect their games to be sold as is, and i wouldn't be surprised if something like this resulted in Square Enix forcing Gamestop into a sort of contract before filling their orders or limiting business with them(it's not like theirs any shortage of retailers and Gamestop has never been PC gamer friendly).

Gamestop dealt with the problem the only way they know. They've pulled all PC versions of the game from their shelves so they don't have to deal with it. I'm guessing anyone that preordered the PC version of the game (who havn't picked it up yet) will get their money back. Will it ruin their business? Probably not... they are one of the biggest game stores that offer a used game program. Have I been a satisfied customer for the last couple of years? I would say so. Then again, I would lose trust in them if they start opening up my copy of NEW games too... Like I said, if they open my copy of SWTOR, for whatever reason, I will be pissed off. I do agree that Gamestop isn't PC friendly AT ALL. They may be good for preorders of PC games... but don't rely on them (especially since Steam is so much better at the PC market now than most retailers).

[newy]

Square Enix is accepting their policy. And they removed the coupons/removed them from their shelves simply because they are also starting a similar venture that is OnLive.

[VIVIsectVI]

Can't you just redownloaded the game digitally using Steam?

[TMRNetShark]

Can't you just redownloaded the game digitally using Steam?

Yes, the better online download client... I mean... people are getting worked up over just Onlive (a service I want to avoid).


EDIT: Gamestop has apologized about the matter and has responded actually quite well.

$50 Gift card AND a Buy 2, Get 1 free used game coupon. Nicely done.

[tomoya-kun]

You do realize they only removed a code to get a digital copy of the game? If you bought the hard copy... why would you need the digital copy? You put in a promotion in each box that is a direct competitor to the retailer who BOUGHT all those games to sell. If you owned a business, you would remove the coupons for the competition too, especially since it really wouldn't hurt the customer (except the open boxes). Is it wrong? Well it's pretty bad to put in a promotion that a competing company is selling... so I think it's warranted.

If you have a problem with, it's simple to just not buy the game... I mean, why not just buy it on Onlive if people are gonna be so ravenous about it... 

Well, the PS3 version of Portal came with a code to download the game on PC for steam, I'd be pretty pissed if I didn't get a PC copy as well...

[TMRNetShark]

Well, the PS3 version of Portal came with a code to download the game on PC for steam, I'd be pretty pissed if I didn't get a PC copy as well...

*ehem*.... totally sold that code for exactly $40... easiest money I could of ever made.

[tomoya-kun]

Well, the PS3 version of Portal came with a code to download the game on PC for steam, I'd be pretty pissed if I didn't get a PC copy as well...

*ehem*.... totally sold that code for exactly $40... easiest money I could of ever made.

Well, I kept mine, and it's been serving me quite well.

[kenshin-dono]

You do realize they only removed a code to get a digital copy of the game? If you bought the hard copy... why would you need the digital copy? You put in a promotion in each box that is a direct competitor to the retailer who BOUGHT all those games to sell. If you owned a business, you would remove the coupons for the competition too, especially since it really wouldn't hurt the customer (except the open boxes). Is it wrong? Well it's pretty bad to put in a promotion that a competing company is selling... so I think it's warranted.

If you have a problem with, it's simple to just not buy the game... I mean, why not just buy it on Onlive if people are gonna be so ravenous about it... 

WHy do BD's include a digital copy? Who knows. As i fucking said several times, the point is that they're just taking things out of a brand new item without your consent or knowlege. Thats bullshit. What if Safeway opened up all the cereal boxes and took out the prizes inside? That would be pretty weak, and im sure people wouldn't stand for it. Yeesh man, dunno what your problem is, im just alerting people who may actually care about it. Gamestop has a pretty poor reputiation and this is just the latest shady ass thing they've been called out on. I also llike how in a later post you say you dont care about this and then imediatly say that if they DID do it with a star wars game you would be pissed. The point is a precedence has been established and people should be weary buying things from them. Check your shit when you get it

Gamestop already openes up 'new' games and sells them to you at full retail price. Covered with stickers, possibly missing the manual, ect. Now theyre opening them and removing things. yay

Legally, Gamestop "bought" those games from Square... so now it's their right to remove the promotion. Ultimately, it's the end user (well, PC users... my PS3 copy was intact when I bought it) that will decide whether this is acceptable or not. 

Are you a law student? Do you know if, legally speaking, it really is in their right to remove the promotion without telling the people they are selling it to?  If not you shouldn't make baseless asumptions like that. Im not sure if you can sell an item as brand new after youve opened and removed items and content from it. But hell, they do it with display copies all the time so who knows. Turning what you said around, if i buy a retail copy of something brand new, i should be entitled to get everything that a brand new copy of that game should come with.


anyway, as Newy said final outcome was they just pulled the games altogether. HOnestly i pretty much never buy anything from Gamestop anymore anyway, unless its older DS or ps2 games used

^_^x KD

[TMRNetShark]

(click to show/hide)

You do realize they only removed a code to get a digital copy of the game? If you bought the hard copy... why would you need the digital copy? You put in a promotion in each box that is a direct competitor to the retailer who BOUGHT all those games to sell. If you owned a business, you would remove the coupons for the competition too, especially since it really wouldn't hurt the customer (except the open boxes). Is it wrong? Well it's pretty bad to put in a promotion that a competing company is selling... so I think it's warranted.

If you have a problem with, it's simple to just not buy the game... I mean, why not just buy it on Onlive if people are gonna be so ravenous about it...  

WHy do BD's include a digital copy? Who knows. As i fucking said several times, the point is that they're just taking things out of a brand new item without your consent or knowlege. Thats bullshit. What if Safeway opened up all the cereal boxes and took out the prizes inside? That would be pretty weak, and im sure people wouldn't stand for it. Yeesh man, dunno what your problem is, im just alerting people who may actually care about it. Gamestop has a pretty poor reputiation and this is just the latest shady ass thing they've been called out on. I also llike how in a later post you say you dont care about this and then imediatly say that if they DID do it with a star wars game you would be pissed. The point is a precedence has been established and people should be weary buying things from them. Check your shit when you get it

Gamestop already openes up 'new' games and sells them to you at full retail price. Covered with stickers, possibly missing the manual, ect. Now theyre opening them and removing things. yay

Legally, Gamestop "bought" those games from Square... so now it's their right to remove the promotion. Ultimately, it's the end user (well, PC users... my PS3 copy was intact when I bought it) that will decide whether this is acceptable or not.  

Are you a law student? Do you know if, legally speaking, it really is in their right to remove the promotion without telling the people they are selling it to?  If not you shouldn't make baseless asumptions like that. Im not sure if you can sell an item as brand new after youve opened and removed items and content from it. But hell, they do it with display copies all the time so who knows. Turning what you said around, if i buy a retail copy of something brand new, i should be entitled to get everything that a brand new copy of that game should come with.


anyway, as Newy said final outcome was they just pulled the games altogether. HOnestly i pretty much never buy anything from Gamestop anymore anyway, unless its older DS or ps2 games used

^_^x KD

I'll tell you why it's different with SWTOR. SWTOR is a more important game than Deus Ex... simply put. The only thing that Gamestop removed was a code to get a digital copy. For which Gamestop apologized and is now giving away $50 instore credit along with a Buy 2 get 1 free coupon. If I was really affected by this silly misunderstanding... I would be getting a free game out of it AND have that nice coupon for later use. And seriously, who was going to use the OnLive digital copy anyways. I got a registration code in my Deus Ex copy of the game and I used it to blow my nose the other day... so it's not like it's important (cause I have a physical copy!).

Yes, Gamestop opens new copies of the game and sell them as new. Opening a game does not ruin it or anything. It's not like it's now tainted as the display copy. It's still an unused disc that doesn't have scratches or anything (and if it DOES, Gamestop has a policy that you can return the game and get a different copy of the game, new and used). And if you are really particular about the boxes being prestine and "new"... well... get something else that will cure your ADD.

I mean seriously, people are getting really mad over a little thing. "OMG, this copy of this game is opened!" Well, if you don't want an opened game, go buy it from somewhere else. You only need to put $5 on a game (for people who put down the full amount, you are DUMB... they don't let you get that money back)... if you are unsatisfied with your product.. you don't have to buy it from Gamestop. The difference between Deus Ex and SWTOR is that I preordered my copy so that I'll be ABLE to get a copy on day one. I don't think Deus Ex will have a problem with limited number of game copies... but SWTOR will. That's why an Opened SWTOR box will get me more pissed than an opened Deus Ex box.

Will this affect Gamestop's main client base (which is console based gaming)? Probably not. I don't even understand why people are still buying box copies of PC games unless they are high profile (like SWTOR).

[Temuthril]

HOnestly i pretty much never buy anything from Gamestop anymore anyway, unless its older DS or ps2 games used

Isn't everything cheaper to buy online anyway?

[shabutie]

Dunno if it's been brought up

But this has been settled.


Square apologized for adding the coupon without letting Gamestop know

and

Gamestop has offered 50$ gift card + buy 2 get 1 coupons to those who purchased the game on PC during the time period.

(as stated up in TMRNet's post ^_^)

I still think it's a little whack, but thats what you get for shopping at Gamestop? lol.

[tomoya-kun]

HOnestly i pretty much never buy anything from Gamestop anymore anyway, unless its older DS or ps2 games used

Isn't everything cheaper to buy online anyway?

Used games are usually much cheaper, and stores mark down games .

[Havoc10K]

In contrast, removing anything from the original product and selling it at the same price should be marked as illegal. If the original package had also the Digital code, it means it was part of the product. Removing that is taking away your (presumably) bought property. the price should be lowered by half of the original price since the digital copy warrants you access to the same product of the same value.

Technically, what they did is theft.