Author Topic: Panic mode: HD not working  (Read 4043 times)

Offline GoGeTa006

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Panic mode: HD not working
« on: January 16, 2012, 09:46:56 PM »
So I have my external WD hard drive 1 TB. . .prolly 600 GB full of anime. . . anyways suddenly it stopped working. . .it started by slowing down. . .after a while it would sometimes freeze when I browsed tru the folders and suddenly now it wants to reformat cause I cant use it if I dont format it first. . .so I took it out of the enclosure and put it into my PC, now . . .I know theres 600 GB of anime in there. . .and Im in the disk manager on windows, and it shows 930 GB unallocated space. . .I can add a "new simple volume" with the max capacity but . . .Im afraid if I do that it will reformat the drive and erase all my info which I am too scared to do. . .
I could try one of those data-recovery programs but I dont have anywhere to store 600 GB of data. . .

any takers?

Im in a little state of panic TBH

Offline nstgc

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Re: Panic mode: HD not working
« Reply #1 on: January 16, 2012, 10:25:03 PM »
First thing to know is WHATEVER YOU DO DON'T WRITE ANYTHING TO THE DRIVE!!!!! That said, I  know there are programs out there, but I don't know of any that will work. Last time this happened to me, I tried several (I posted here in fact) but I wasn't able to recover anything. My issue wasn't drive failure however -- it was file system corruption. really bad corruption.

Offline datora

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Re: Panic mode: HD not working
« Reply #2 on: January 16, 2012, 10:26:33 PM »
.
As you imagine, this does not sound like a Good Thing.

DO NOT add "new simple volume."  In fact, don't do ANYTHING with disk management.  Using this utility to look at your hard drive is about the only safe thing you can do ... virtually all other options will repartition/format/ etc. suchlike actions that will irrevocably erase existing data on the drive.

Step Away From the Disk Manager!!  :police:


Also, disconnect the drive (both power & data cables).  Each time you power it on might be your last, so only power it up when you are actually ready to take actions.  If you keep rebooting the computer with the drive connected, each event could be reducing your opportunities.

We need to determine if you have a hardware failure, such as your controller going south, or if it's a corruption of the file allocation tables or somesuch thing.  Hardware failure, there's almost nothing you can do.  If it's a corruption of Windows file access, there are some options, including the possibility to boot from a linux recovery disk.


Now, take a few breaths and get out of panic mode.  This is exactly the desperate frame of mind under which irreversible mistakes are made.

Is there anything on this disk that you need immediate access to?  If not, take a breath and get in the frame of mind that this might take a few days.  Or weeks.

The Bad News: since Disk Manager shows basically your entire drive is now unallocated space, there is a pretty good chance that the data is already unrecoverable.  Accept this possibility and realize that there is life beyond anime.

Meaning: IF there is a way to recover, you're ahead of the game.

Is there other data on this drive that is critical?  This should be the focus for recovery options.  Cut your losses for the stuff that can be replaced.  Set priorities for what gets recovered first.  If the drive is mechanically failing, you may have a VERY limited bit of life IF you can get access again ... so you want to recover that one or 10 GB of critical data first and try for the 590 GB of replaceable data afterward.


I went through this last June when a power outage cooked off a 400 GB and a 320 GB drive, both of which were pretty full.  So, you have my sympathies.  My story didn't end so well.  I got about 5 GB of data off one of them before it went completely dark.  I can't even reformat those drives ... they're gone for good.


Other folks here have better knowledge than I do for your situation.

Which version(s) of windows are you using?  Do you have access to more than one system?

Which version of Windows was the drive formatted under?  Is the drive one that you placed into an external case yourself, formatted, etc.?  Or, is it a pre-packaged  end-user solution?  Which one?

The drive itself: can you identify the exact model?

The Western Digital website may well have diagnostic and recovery utilities for their product: search for them.  I have the disk diagnostic, which can read all the SMART info and indicate if the hardware is failing.


[ EDIT:  I'll try more later, but busy now.  Also, I'm not the best person for this; my success rate is dismal over the past several years. ]
« Last Edit: January 16, 2012, 10:32:12 PM by datora »
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Offline GoGeTa006

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Re: Panic mode: HD not working
« Reply #3 on: January 16, 2012, 10:49:15 PM »
I havent done anything. . .I will disconnect it as you say
its a WD i bought it on a separate case (external) and it was like 2 years ago or something. . .the warranty is over (if its not I dont have any paperwork or anything. . .), I took out the hard drive myself and actually found 2 hard drives in my computer that were not plugged in at all. . .iono ill see whats on them l8r on. . .
yeah right now Im a little bit calmer since I know the hard drive is recognized, even as unallocated space at least it tells me that the disks are spinning. . . I dont have any "crucial" data to recover. . . but I will be very sad if I loose around 600 GB of anime. . .it wont end good >:(. . .my seeding ratio will go to the pits. . .plus all that time. . .

its mostly filled with anime and my music/videos/pictures backup. . .


worst case scenario (in my hopes that the data is there):
borrow a hard drive that can store all 600 GB of anime and recover them trough some recovery program
in this sub scenario the worst thing that could happen is (what happen to the photographer iw orked wiht)
all the files are scrambled and names have been lost. . .giving me one heck of a time reorganizing

this was me 2 hours ago
http://www.youtube.com/watch?v=w0dOtzZcm0I

Offline Freedom Kira

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Re: Panic mode: HD not working
« Reply #4 on: January 17, 2012, 08:16:41 AM »
Heh, chill out a bit, man, and stop thinking about what could happen and focus on what to do. For starters, formatting the disk will not actually wipe it. It will just mark the whole disk as free space. If formatting actually went through and wrote zeros throughout the drive, you would be waiting for several hours, because that is basically a 1TB write.

A Windows quick format will result in a disk that appears to be empty. The data should all still be there; it's just no longer recognized as used space. Once you have a disk you can read, use a data recovery program (lots online; try some of the ones suggested in this thread) and scan the disk. Just make sure you format it to the exact same filesystem as it was before (NTFS or FAT32).

Hope someone can confirm all of this.

Offline Clannad_92

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Re: Panic mode: HD not working
« Reply #5 on: January 17, 2012, 09:08:50 AM »
So I have my external WD hard drive 1 TB. . .prolly 600 GB full of anime. . . anyways suddenly it stopped working. . .it started by slowing down. . .after a while it would sometimes freeze when I browsed tru the folders and suddenly now it wants to reformat cause I cant use it if I dont format it first. . .so I took it out of the enclosure and put it into my PC, now . . .I know theres 600 GB of anime in there. . .and Im in the disk manager on windows, and it shows 930 GB unallocated space. . .I can add a "new simple volume" with the max capacity but . . .Im afraid if I do that it will reformat the drive and erase all my info which I am too scared to do. . .
I could try one of those data-recovery programs but I dont have anywhere to store 600 GB of data. . .

any takers?

Im in a little state of panic TBH
hey, i know how you feel right now...i also experience that bad thing last year...
i felt relieve when i remember that i have backup...
so, i dont wanna scare you but in my case it no luck...but, i think there someone who manage to save all of his data...

Offline Bob2004

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Re: Panic mode: HD not working
« Reply #6 on: January 17, 2012, 09:18:22 AM »
Heh, chill out a bit, man, and stop thinking about what could happen and focus on what to do. For starters, formatting the disk will not actually wipe it. It will just mark the whole disk as free space. If formatting actually went through and wrote zeros throughout the drive, you would be waiting for several hours, because that is basically a 1TB write.

A Windows quick format will result in a disk that appears to be empty. The data should all still be there; it's just no longer recognized as used space. Once you have a disk you can read, use a data recovery program (lots online; try some of the ones suggested in this thread) and scan the disk. Just make sure you format it to the exact same filesystem as it was before (NTFS or FAT32).

Hope someone can confirm all of this.

Still, DO NOT format it except as a last resort. if the data is still all there, it will be there regardless of whether you reformat it or not, and the more changes you make to the disk, the more data you are potentially losing. Try those recovery programs first.

Offline AceHigh

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Re: Panic mode: HD not working
« Reply #7 on: January 17, 2012, 04:19:56 PM »
Partition Magic can set a new format without deleting the files. It will take a while though.
For one thing, Tiff is not on any level what I would call a typical American.  She's not what I would consider a typical person.  I don't know any other genius geneticist anime-fan martial artist marksman model-level beauties, do you?

Offline NaRu

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Re: Panic mode: HD not working
« Reply #8 on: January 17, 2012, 05:40:32 PM »
Partition Magic can set a new format without deleting the files. It will take a while though.
+1


Offline GoGeTa006

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Re: Panic mode: HD not working
« Reply #9 on: January 17, 2012, 05:48:06 PM »
Partition Magic can set a new format without deleting the files. It will take a while though.
+1

elaborate on that please. . .

from what Im understanding I can:

grab my 1 TB drive and make a 400 GB partition in which I can store 400 GB of the lost data in the other partition (so this program uses only empty space to make the partition?)



Offline kitamesume

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Re: Panic mode: HD not working
« Reply #10 on: January 17, 2012, 06:25:56 PM »
^ thats dangerous, because the partition is marked empty(well you said so), setting up a partition might ruin whatever gets moved by doing the partition.

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Offline Bob2004

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Re: Panic mode: HD not working
« Reply #11 on: January 17, 2012, 06:28:54 PM »
Partition Magic can set a new format without deleting the files. It will take a while though.
+1

elaborate on that please. . .

from what Im understanding I can:

grab my 1 TB drive and make a 400 GB partition in which I can store 400 GB of the lost data in the other partition (so this program uses only empty space to make the partition?)

No, not at all. What they mean is the program has a feature for reformatting drives without deleting the data stored on it - useful for switching to a different filesystem. But whatever you do, DO NOT TRY IT ON YOUR BROKEN DRIVE. It is a really bad idea. I don't know how exactly that particular tool does it - it may or may not try and move files around (ie. write new data to the drive) which, in all likelihood, will pretty much destroy the data you're trying to recover. Even if it doesn't try and write any new files, it will write a new FAT and other bits and pieces, which even if it doesn't necessarily affect your data, will still involve writing data to the drive for no purpose (not to mention, I've known Windows to write a number of hidden system files to any drives that get connected, even if they're empty, provided it recognises the partition as being writeable), and so should be avoided. As Datora said, every time you try and access that drive could be your last, so don't do anything that isn't absolutely necessary.

I have a couple of ideas for how to fix it (I want to double check them first though, so I'll edit this post later), but if you want to recover your data, you're going to need to make sure you have enough free space on another drive first. Buy a new drive to recover the data onto if necessary, and don't touch the damaged drive until you have somewhere to recover it's entire contents to.

EDIT: Ok, the first thing you'll want to do is get all the data off that hard disk (whether it's actually usable or not) ASAP. That way you can try different recovery options, without having to worry about the drive dying at any moment. Basically, what you'll want to do is use a tool called DD to create an exact copy of your damaged drive, which will take the form of a .img file. You can then mount this file as a virtual drive and run recovery tools on that, or some tools might be able to work with the file directly.

Firstly, download the program from here: http://www.chrysocome.net/downloads/dd-0.5.zip

Then, extract it somewhere, open up a command prompt (start -> run -> "cmd" in XP, or just type "cmd" into the start menu's search box in Vista/7) and cd to the folder you extracted the program to.

Next, run the command "dd --list". It should give you a whole bunch of output that looks like this:

(click to show/hide)

This looks complicated, but is just a list of all the drives connected to your PC. You need to find the entry for your damaged drive and note down the volume name, which starts with \\.\Volume and finishes with the } (not the \ afterwards). So, if you wanted to recover the drive F: in the example output above, the volume name you need is "\\.\Volume{6f41f4b2-d11a-11de-b318-001d4f88486c}".

Finally, run this command:
Quote
dd if=\\.\Volume{6f41f4b2-d11a-11de-b318-001d4f88486c} of=c:\usb.img bs=10M
Replacing "\\.\Volume{6f41f4b2-d11a-11de-b318-001d4f88486c}" with the volume name of your drive, and "c:\usb.img" with the file you want to write it to. The resulting img file will be the exact size of the damaged drive, so make sure you put it somewhere with enough space. The process will take quite a while as well (potentially several hours).

If you have any problems (such as not finding the drive listed, or not being able to read from it) post back here and I'll see what I can do to help.
« Last Edit: January 17, 2012, 06:59:54 PM by Bob2004 »

Offline GoGeTa006

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Re: Panic mode: HD not working
« Reply #12 on: January 17, 2012, 11:44:35 PM »
so I would need another TB hard drive? cause the drive's size is 1 TB, but I know theres no more than 600 GB there. . . ill try directly with the hard drive. . .Im hoping that its not on as much of a critical condition as you make it sound to be :P
i found some nice software for recovering data, just gonna get some money to buy a hard drive and we'll go from there. . .

I shall cross my fingers. . .

on a bright side:

I found a DVD bulk that contains around 30+ series of anime that was double backed up :D. . .its less than half. . .but theres some good stuff there


why are SSD so expensive :(

Offline kitamesume

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Re: Panic mode: HD not working
« Reply #13 on: January 18, 2012, 07:20:50 AM »
because SSDs are literally SpeciallySoldDiamon ds(huehuehue), meaning its beautiful yet expensive... but not so big in size. though sadly they don't exhibit similar durability like Diamonds XD. well give it some more years and it'll improve, and seriously they should concentrate on reliability rather than speed... imho 500MB/s up:down is already neet but it having an insane failure rate? no thanks.

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Offline Freedom Kira

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Re: Panic mode: HD not working
« Reply #14 on: January 18, 2012, 01:22:39 PM »
Note that if you have a Linux machine or a friend who has a Linux machine, use that for dd instead of installing a new program. Linux can mount the resulting image right away as well, so you can read the drive image as soon as you're done, as if it was just another connected drive on the system.

Offline Bob2004

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Re: Panic mode: HD not working
« Reply #15 on: January 18, 2012, 05:02:16 PM »
so I would need another TB hard drive? cause the drive's size is 1 TB, but I know theres no more than 600 GB there. . . ill try directly with the hard drive. . .Im hoping that its not on as much of a critical condition as you make it sound to be :P
i found some nice software for recovering data, just gonna get some money to buy a hard drive and we'll go from there. . .

Yeah, hopefully it won't be as critical as I make it sound like, but the trouble is you can never tell - and it's better safe than sorry. It's up to you though; buying the extra hard drive space needed to back up the damaged drive is expensive (especially since you still need somewhere else to put the recovered data, at least temporarily), so I don't blame you for wanting to avoid it. Fingers crossed the drive won't die before you've had a good crack at recovering the data.

Good luck using the software you've found to try and recover it; I don't know much about drive recovery software, so I can't offer you any advice on what program to use (post in a PC-centric forum for suggestions if you need them), but hopefully what you have will work.

Note that if you have a Linux machine or a friend who has a Linux machine, use that for dd instead of installing a new program. Linux can mount the resulting image right away as well, so you can read the drive image as soon as you're done, as if it was just another connected drive on the system.

I agree, Linux is better, provided you have experience with it and understand the filesystem a bit, but I'm guessing GoGeta doesn't; hence Windows. That said, for reference, if you do know how to use Linux, the dd command is built in, so you just need to boot up a live cd, open a terminal and run "dd if=/dev/sda1 of=/home/Bob/drive.img bs=10M", replacing /dev/sda1 with the drive you're recovering, and /home/Bob/drive.img with the img file you want it to output it to. That will achieve exactly the same results as my previous post.

It's true Linux is also better at dealing with img files, but my understanding is that Windows Vista/7 can also mount img files natively (though not as conveniently), so it should be easily usable whichever OS you use.

Offline wizisi2k

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Re: Panic mode: HD not working
« Reply #16 on: January 18, 2012, 05:21:05 PM »
in my personal experience with a formatted drive, I found r-studio to be VERY useful in getting access at the formatted drive info.  First you would need a disk image taken of the drive (1:1 copy to a 2 TB drive would be best and may take a few hours).  Then you make a scan of the drive (takes MANY hours), then you open the partitions it shows and see which 1 has your anime on it.  Then try recovering the data.  There will be some CRC checking to do if files are damaged and it is POSSIBLE 100% of the data will not be recoverable but it's worth a shot

Offline GoGeTa006

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Re: Panic mode: HD not working
« Reply #17 on: January 19, 2012, 11:15:36 PM »
got a 750 GB from ebay at 60 dlls. . . it shall be my tool for recovering ~500 GB of anime. . .
let us pray so that none of the data is corrupted and I can smile again knowing that if for some reason I was locked in a room with my computer for months I could have some anime to re-watch. . .

Offline Freedom Kira

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Re: Panic mode: HD not working
« Reply #18 on: January 20, 2012, 07:21:04 AM »
You're, uh, not going to be able to image your drive. I hope you made your purchase knowing that. You're going to have to take the risk of losing your entire drive when you fire it up and hope that whatever file recovery tool you're using works (by losing the drive I mean it might not fire up again if you end up shutting it back off).

Offline GoGeTa006

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Re: Panic mode: HD not working
« Reply #19 on: January 20, 2012, 08:18:32 AM »
You're, uh, not going to be able to image your drive. I hope you made your purchase knowing that. You're going to have to take the risk of losing your entire drive when you fire it up and hope that whatever file recovery tool you're using works (by losing the drive I mean it might not fire up again if you end up shutting it back off).

yeah I know. . .but TB hard drives are way higher in price. . .even used ones go at least at 100 bux. . .and Im not in a situation like that. . .TBH I AM HOPING that its not in such a crucial state and I am putting my trust in the software. . .