Discussion Forums > Technology
Western Digital or Seagate
Dhruv:
I'll have to agree with Kira about the warranty issue. The longer the manufacturer is ready to stand by it's products it's likely more reliable they are. Take an example, i currently have a Seagate 2TB FreeAgent GoFlex Desk and seagate gives me a 3 year warranty for it. It's working perfectly and it turns out that was the last faultless batch manufactured by seagate before they started fucking up their drives around December 2011. Mine was manufactured in October 2011.
But this can't be taken as the only factor too. Some drives in the fucked up batch work good too like one of those my friend has. It was manufactured in January 2012 and is working good till now.
But agreed... consumer reviews are practically shit as they know nothing about the drives and it's attributes etc. They can't be relied upon completely.
xShadow:
--- Quote from: Dhruv on August 27, 2012, 12:57:48 PM ---But agreed... consumer reviews are practically shit as they know nothing about the drives and it's attributes etc. They can't be relied upon completely.
--- End quote ---
And I have to reclarify here (not responding to you directly) before anyone else brings it up.
What I'm not doing is telling you to pay attention to what the reviews says. Like "LOLOLO GOOD DRIVE LO SHIT DAWG". That doesn't matter. What you need to do is pay attention to the number of 1 egg votes and note how long they say the drive lasted. It's very simple.
*1 egg generally means the drive went bad, regardless of their tech expertise.
*Time of failure says something about hard drive quality, based on the google study.
That's data you have to weigh yourself to get an idea of hard disk reliability. What people actually say in reviews is irrelevant. You're not reading them for that.
kitamesume:
the only things that customer reviews contribute is the sheer amount of RMA/DOA, they're helpful to indicate if that certain line of product is heavily unstable. theres also some rare occasions that other products has zero negative feedback, its either they didn't care about posting DOA/RMA or the customer service is top notch that they don't get the customers disappointed.
as what xshadow says, if 99% of the feedback has gone into 1egg saying DOA or RMA after #days that would mean that line of product is ridiculously suspicious.
raandomer:
or, dont look at that crappy skewed data on newegg and maybe talk to a distro. They're always happy to provide me info on when an abnormal amount of drives are being returned. Or if you arent on friendly terms with any distro managers just talk to a few local shops, granted the sample size is smaller but you'll still get a better indication of reliability than reading off newegg.
I'll state this again, you cant force people to post bad or good reviews on a product, but in most cases people are more likely to complain about a bad product than a good one (there are plenty of surveys on this, so dont just outright say i'm wrong, READ up on it, like those academic papers on warranty reliability correlation). Hence your data is wrong even before you start analysing it.
xShadow:
--- Quote from: raandomer on August 28, 2012, 12:53:58 AM ---I'll state this again, you cant force people to post bad or good reviews on a product, but in most cases people are more likely to complain about a bad product than a good one (there are plenty of surveys on this, so dont just outright say i'm wrong, READ up on it, like those academic papers on warranty reliability correlation). Hence your data is wrong even before you start analysing it.
--- End quote ---
1. You take the results with a grain of salt.
2. Honestly that doesn't even matter. It only would if I was looking for a RATIO of good to bad. I've stated this like a million times before, but that's not really what I'm doing.
Though if a drive had like 5% bad reviews out of 1000 votes.. considering what you just said it'd be a damn good one. You don't analyze every data set the same.
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