Author Topic: Upload statistics stopped updating  (Read 491 times)

Offline Blizzie

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Upload statistics stopped updating
« on: April 18, 2013, 09:02:15 PM »
I was seeding this torrent and for some reason when it got to 42.59GB, the statistics stopped updating on my profile page even though it's been seeding more than 60GB now on the torrent itself. I've tried restarting the UI, re-adding the torrent, and verifying. The tracker status is reporting okay and I don't spot any obvious issues.

I also had this issue when seeding REDLINE before but couldn't figure it out. Now that it has happened twice I'm curious..

Offline buchno

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Re: Upload statistics stopped updating
« Reply #1 on: April 18, 2013, 09:20:04 PM »
Are you sure that the statistics simply haven't updated yet? You've only been seeding for 5 hours according to the peerlist.

Offline Blizzie

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Re: Upload statistics stopped updating
« Reply #2 on: April 18, 2013, 09:35:37 PM »
Are you sure that the statistics simply haven't updated yet? You've only been seeding for 5 hours according to the peerlist.

They normally update a few times an hour, as the rest of my torrents do. It's been a whole night and there's no change. It does say it's been seeding for only 5 hours but I have not stopped the torrent except to figure out the issue.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #3 on: April 28, 2013, 04:10:10 AM »
I Have same trouble  too. I i closed my utorrent to make my uploads to zero. but my upload still 35. now im confused

Offline Freedom Kira

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Re: Upload statistics stopped updating
« Reply #4 on: April 28, 2013, 06:59:33 AM »
Did you close uTorrent properly? You have to close the program itself by going File->Exit. If you just close the uTorrent window, it will just minimize to the tray.

Also, uTorrent seems to have issues with gracefully exiting lately. When it closes, it doesn't seem to notify the tracker. Aside from being generally annoying behavior to trackers and the rest of the swarm, if this happening to you, one side effect will be you seeing your torrents still active. Make sure you have all settings related to graceful exit set to use graceful exit, and if it still doesn't work, one option would be to stop all your torrents before closing uTorrent and then start them all back up again when you start it, if it bothers you that much.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #5 on: April 28, 2013, 12:53:22 PM »
I did that. but my upload still 35 when i closed utorrent as you said Freedom Kira, i closed utorrent from many way, from what you said before and from windows task manager using end process tree, but it still wont work.

Offline Al_Sleeper

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Re: Upload statistics stopped updating
« Reply #6 on: April 28, 2013, 01:32:44 PM »
I did that. but my upload still 35 when i closed utorrent as you said Freedom Kira, i closed utorrent from many way, from what you said before and from windows task manager using end process tree, but it still wont work.
Naturally. It's the very reason your statistics is not updated properly.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #7 on: April 28, 2013, 01:56:41 PM »
what do you mean? Al_Sleeper

Offline ConsiderPhlebas

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Re: Upload statistics stopped updating
« Reply #8 on: April 28, 2013, 02:24:55 PM »
If you kill the program forcefully, like with a big axe, you can't expect it to be able to report to the tracker before exiting, right?

"End process tree" is probably the most violent way to kill a program on Windows.

Exit your torrent client gracefully with the menu option.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #9 on: April 28, 2013, 02:34:41 PM »
yep that make sense, i tried to remove remove all my complete download and download a manga from bakabt, my download seems active but not with my upload, it still frozen at 35
 

Offline Freedom Kira

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Re: Upload statistics stopped updating
« Reply #10 on: April 28, 2013, 03:43:22 PM »
Like I said, make sure your client's settings for graceful exit are all set to exit gracefully.

If you are certain that you are not seeding any of the torrents that are shown as seeding, write down all the statistics of the 35 torrents on the site and stop your client for a couple days, and then see if the numbers have changed (on the site, of course, not in your client).

If the numbers did change, there are two possibilities:
-you're actually still seeding those torrents, or
-your passkey got leaked and someone else is using it.

Note that the second possibility is not likely if you haven't seen any new torrents added and if the total downloaded amount on each torrent only shows the amount that you've downloaded (usually equal to the torrent size).

If it still really bugs you a lot, you can change your passkey. This will cause all torrents linked to your account to stop working, and you will have to either redownload all the torrent files (not the files in the torrent) and reseed, or change the tracker URL on each torrent to reflect your new passkey. Depending on how many torrents you want to have running, this process could take a very long time.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #11 on: April 28, 2013, 04:44:51 PM »
okay, i get it Freedom Kira. Ill follow you your step. and here's what i did last time. i closed my utorrent normally without use win task manager, opened utorrent again, remove all  completed seeds, download a hentai manga (sorry to being a pervert). and after download is complete, it turn out like this



oh i almost forgot, i already change my passkey before i delete my completed seed. and of course i update my seeding but still it didn't work

Offline Freedom Kira

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Re: Upload statistics stopped updating
« Reply #12 on: April 29, 2013, 04:29:36 AM »
I only see two active torrents on your account now, so that seems to have gotten rid of the 35 mysterious torrents.

You also haven't mentioned anything about changing your client's settings to close gracefully... If it makes it more clear, uTorrent has a particular setting somewhere that disables graceful close, so that when it shuts down it just shuts down without sending tracker updates. Probably doesn't matter much anymore, unless the problem persists.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #13 on: April 29, 2013, 11:53:04 AM »
it works now  :), thanks you for your advice Freedom Kira, Al_sleeper, and ConsiderPhlebas. and sorry for the trouble, im still newbie. and just one question, how to close utorrent gracefully, can you give step by step how to do that?. and thanks once again  :D

Offline Southrop

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Re: Upload statistics stopped updating
« Reply #14 on: April 29, 2013, 12:02:25 PM »
Check that the exit gracefully flag is set in the advanced settings:

Then just exit normally either by closing uTorrent or right clicking on the tray icon and exiting.

Offline ForceFr

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Re: Upload statistics stopped updating
« Reply #15 on: April 29, 2013, 02:07:11 PM »
Arigatou Gozaimasu Southrop San. :)