^ Different education system?
Indeed. In Quebec we have one less year in high school and many bachelor degrees are shorter but instead we have some kind of middle school in between called "cégep" with is an acronym that roughly means college of general and professional studies in French. Cégep students can choose to take a 3 year technical degree if they want to work directly or a 2 year pre-university program.
I'm doing it right now. It wasn't even part of my program. I requested it to be added.
Nailed it. 
What program are you taking currently?
The official name is "Technique informatique, profil informatique de gestion". It's basically a programmer-analyst technical degree.
I'm already an experienced tech support specialist but I'd rather spend more time dealing with computers and less dealing with ingrate little fuckers who couldn't be bothered to press one fucking button right in front of them even if their lives depended of it.